Ha, wat zei ik, dat ik misschien wel een account verloren was? ’t Is allemaal terug in orde!

Ik stuurde een mail, en dan nog een, en dan nog een, en uiteindelijk kwam ik voorbij de onzichtbare tot-hier-gaat-ons-automatisch-script-muur, en kreeg ik iemand echt aan de e-mail:

Hello Michel,

Thank you for contacting Flickr Customer Care. I understand that you would like to access your Flickr account but you are unable to write from the alternate email address associated with it.

I apologize for the inconvenience this may have caused you. I’ll be glad to assist you. To send you the Yahoo! ID associated with your account, we need to verify you as the owner. For account verification purposes, please reply with the answer to the following questions instead:

1. Date of birth

2. Secret Question & Answer “geheime vraag alhier“

3. Postal Code & Country

4. Alternate email address

(en dan nog een stapel instructies)

Ik antwoord die mensen direkt:

1. Date of birth: 27 August 1970

2. Secret Question & Answer: I’m not sure. It’s either antwoord A or antwoord B

3. Postal Code & Country: 9000 (Gent), Belgium

4. Alternate email address: I do not remember, and that’s exactly the problem. If I knew the alternate e-mail address I could use it to retrieve my account information. The e-mail address is either A, B, something @zog.org (e.g. [email protected], [email protected], [email protected], [email protected], etc.) or something @naam.net (e.g. [email protected], [email protected], [email protected], etc.)

…waarop ik meteen een mail terug krijg:

Thank you for writing back to Flickr Customer Care.

Michel, to log in to the Flickr account at: http://www.flickr.com/photos/naam/ using the Flickr screen name: Flickrnaam.

You will need to use the Yahoo! ID that you used when you created or merged the account. The Yahoo! ID associated with this account is: yahoonaam

Yiha! Ik ben weer aangemeld! Dankuwel Yahoo! / Flickr / call center in Podunk, Godweetwaar!